Terms and Conditions

Purpose of this Agreement:

Welcome to the Njinga Cycling Academy, a service provided by Njinga Cycling Limited. We are excited to help you unlock your full cycling potential by joining our supportive global community where we motivate and inspire our members to improve their cycling and lead a better life.

This Agreement sets out your rights and obligations as a Njinga Cycling Academy member and customer of Njinga Cycling Limited. By clicking on the “BUY” button to subscribe to the Njinga Cycling Academy (the “Service”), you indicate that you have read and understood the terms and conditions below and accept you are voluntarily engaging in an acceptable level of exercise, understand your participation involves a risk of injury and that you will be bound by its terms, obligations, representations, warranties, and agreements contained herein (the "Agreement"). This agreement is between you (the "Subscriber") and Njinga Cycling Limited (the "Company") for either 1-1 Personalised Coaching (“Elevate”) or the Njinga Cycling Academy Membership (the “Academy”).

1. Usernames and Passwords:

2. Membership Access:
2.1 The Subscriber understands that, provided they continue to pay their monthly subscription fee, they will retain access to the Service.

3. Subscription and Payment:
3.1 Subscription Fee: The subscription fee for the Service is billed monthly. The fee is as specified at the time of subscription and may be subject to change with prior notice.
3.2 Payment Method: Payments are to be made via the payment method specified during registration. By providing payment information, you authorise the Company to charge the subscription fee to your chosen payment method.
3.3 Payment Schedule: Subscription fees are due on a monthly basis, on the same day each month corresponding to the date you initially subscribed.
3.4 Late Payments: If a payment is not successfully processed, the Company reserves the right to suspend your access to the Service until payment is received.
3.5 Annual Increase: For Elevate Customers only, the monthly subscription fee will increase annually by 3.5%, effective on the anniversary of your subscription start date.
3.6 Auto-Renewal: Your subscription will auto-renew monthly after the initial 6 month period, unless cancelled in accordance with Section 6.
4. Trial Period (For Elevate Customers only):
4.1 Two Week Trial: During the first month of subscription only, new Subscribers who have not previously subscribed to Elevate are entitled to evaluate the Service.
4.2 Cancellation During Trial: If you are not satisfied with the Service offered, you may cancel your subscription within the first two weeks of the initial month. To cancel, you must notify the Company in writing before the end of the two-week period. Notifications should be sent to [email protected]
4.3 Prorated Refund: If you cancel within the first two weeks of the initial month, you will only be charged for the days you were subscribed, and a prorated refund will be issued for the remaining days of the month.
4.4 Post-Trial Billing: If you do not cancel within the first two weeks of the initial month, the full subscription fee for the first month will remain and regular monthly billing will commence for the Service.
5. Subscription Freeze:
5.1 Freeze Policy: The Subscriber is entitled to freeze their subscription for the Service for up to one (1) month at a time, once per calendar year.
5.2 Notice: To request a freeze, Subscribers must notify the Company in writing at least one (1) full calendar month prior to the intended freeze start date. Notifications should be sent to [email protected]
5.3 Duration: The duration for a subscription freeze is one (1) month. Only if you have valid proof of an injury or have a prolonged illness will you be able to freeze for longer.
5.4 Effect of Freeze: During the freeze period, the Subscriber's access to the Service will be suspended, and no subscription fees will be charged. The subscription will automatically reactivate at the end of the freeze period. Subscribers will also have the option to downgrade to the Academy only at £99 PCM for up to 3 months per calendar year, as opposed to a total freeze.
6. Cancellations and Refunds:
6.1 Cancellation by Elevate Subscriber: Elevate Subscribers may cancel their subscription at any time AFTER the initial 6 month period, by providing written notice to the Company at least one (1) full calendar month prior to the intended cancellation date. Cancellations will take effect at the end of the current billing cycle.
6.2 Cancellation by Academy Subscriber: Academy Subscribers can cancel at any time with no minimum commitment or notice period. If transferring from Elevate to Academy membership then you will need to notify us in writing by emailing [email protected] when you want to stop.
6.3 Refunds: Subscription fees are non-refundable. If you cancel your subscription, you will not receive a refund for any remaining days in your current billing cycle. This does not affect your statutory rights under the Consumer Contracts Regulations 2013.

7 Termination by the Company:
7.1 The Company reserves the right to terminate or suspend access to the Service at its sole discretion, including for violations of these Terms, misconduct, or behaviour deemed detrimental to the community. In such cases, no refund will be issued unless required by law.

8. Rolling Over Monthly Services (For Elevate Customers only):
8.1 For packages that include in-person coaching, the Subscriber is not permitted to roll over unused coaching hours unless expressly permitted in writing in advance by the coach.

9. Downgrading Service Level (For Elevate Customers only):
9.1 After the initial 6 month period the Subscriber will have the option, if required, to downgrade their monthly commitment to a lower service level within Elevate by providing written notice to the Company at least one (1) full calendar month prior to the intended downgrading date. The Subscriber will continue to have access to the Academy at the new service level.

10. Minimum Age Requirement:
10.1 The Subscriber must be at least 18 years of age to register for and participate in the Service.

11. Technical Interruptions:
11.1 While we aim to provide uninterrupted access, the Company is not liable for temporary unavailability of the Service due to maintenance, system errors, or other technical issues. These interruptions do not constitute a breach and do not warrant a refund.

12. Media and Photography:
12.1 The Subscriber understands and accepts that representatives from the Company may use photographs and video footage during the Service to publicise and promote the Service in a respectful and appropriate manner. The Subscriber agrees to waive all rights across all media rights (known or unknown) worldwide. The Subscriber agrees that the Company has permission to use any photo and written endorsements submitted by the Subscriber to the Company, or posted across social media, for promotional purposes, which may include, but shall not be limited to, advertising, marketing, and packaging of the Company or any product or service it offers. The Subscriber also agrees that such photographs may be combined with other media (including photographs, sounds, text, and graphics), and may be edited, cropped, or altered. However, the Company will never use such media in a way that is misleading, defamatory, or harmful to the Subscriber's reputation. The Subscriber agrees not to charge a royalty or fee, and not to make any other monetary assessment against the Company in exchange for this Release and Assignment

13. Content and Courseware:
13.1 As part of purchasing the Service, the Company shall grant the Subscriber access to its content, courseware, practice tests, and other information, documents, and data which may be in audio, video, written, graphic, recorded, photographic, or any machine-readable format in relation to the specific training programme they have registered for ("Content and Courseware"). The Subscriber is aware the Company reserves the right to change the Service, in whole or in part, or cancel/postpone the online content for any reason that would affect the safety and security of the Service participants. The Subscriber understands it is the Company's sole and absolute discretion and that they will be provided with a notice of any such changes.

14. Revisions and Errata:
14.1 The Content and Courseware appearing on the website could include technical, typographical, or photographic errors. The Company does not warrant that any of the Content and Courseware on its website are accurate, complete, or current. The Company may make changes to the Content and Courseware contained on its website at any time without notice. The Company does not, however, make any commitment to update the Content and Courseware.

15. Links:
15.1 The Company has not reviewed all of the sites linked to its website and is not responsible for the contents of any such linked site. The inclusion of any link does not imply endorsement by The Company of the site. Use of any such linked website is at the user's own risk.

16. Copyright and Intellectual Property:
16.1 The Company value and respect others' intellectual property and expects its users to do the same.

16.2 The entire contents of the website are protected by copyright and trademark laws. The owner of the copyrights and trademarks are the Company, its affiliates, or other third party licensors. The material on the site, including text, graphics, code and/or software is copyrighted and belongs to the Company therefore the Subscriber may not duplicate, modify, publish, or reproduce the content in any manner. Use the materials for any commercial purpose, or for any public display (commercial or non-commercial). Attempt to decompile or reverse engineer any software contained on the Company’s website.

16.3 The Subscriber is not allowed to use any of the digital images or logos from the website. In case of copyright issues, there must be a written consent from the trademark owner.

16.4 The Subscriber understands this license shall automatically terminate if they violate any of these restrictions and may be terminated by the Company at any time. The Subscriber understands upon terminating the viewing of these materials or upon the termination of this license, they must destroy any copied/downloaded materials in my possession whether in electronic or printed format.

17. Data Protection:
17.1 The Subscriber agrees for the purposes of this condition, personal information includes medical data collected for health and safety purposes ("Personal Information").

a) The Subscriber agrees that personal information can be stored and used by the Company in connection with access to, and communication and administration of the Service.

b) The Subscriber agrees that their name and contact details can be used by the Company for the purposes of keeping them informed about any information relating to the Service.

c) The Subscriber understands the Company shall take all necessary steps to ensure that their personal information or marketing information pertaining or relating to them which comes into the possession or control of the Company shall not be used or reproduced in whole or in part in any form except for the purposes outlined in these Conditions.

The Company is General Data Protection Regulation (GDPR) compliant. Please see privacy policy for more information.

18. Force Majeure:
18.1 The Subscriber understands the Company will not be responsible to them for any delay, damage, or failure caused by or occasioned by a Force Majeure Event. As used in this Agreement, “Force Majeure Event” shall mean: any act of God, act of nature or the elements, terrorism, insurrection, revolution or civil strife, piracy, civil war or hostile action, labour strikes, acts of public enemies, federal or state laws, rules and regulations of any governmental authorities having jurisdiction over the premises, inability to procure material, equipment, or necessary labour in the open market, acute and unusual labour, material, or equipment shortages, or any other causes beyond the control of the Company. Delays due to any of the above causes shall not be deemed to be a breach of or failure to perform under this Agreement. The Company shall not be required against its will to adjust any labour or other similar dispute except in accordance with applicable law.

19. Indemnity:

19.1 The Subscriber understand and agree that they participate in the Service entirely at their own risk and that no responsibility whatsoever shall attach to the Company, any sponsors or suppliers, or any person involved in the organisation of the Service for any injury, accidents, loss or damage suffered by them in, or by reason of the Service, however such may be caused. The materials on the Company's website are provided 'as is'. The Company makes no warranties, expressed or implied, and hereby disclaims and negates all other warranties, including without limitation, implied warranties or conditions of merchantability, fitness for a particular purpose, or non-infringement of intellectual property or other violation of rights. Further, the Company does not warrant or make any representations concerning the accuracy, likely results, or reliability of the use of the materials on its website or otherwise relating to such materials or on any sites linked to this site.

19.2 Nothing contained in the Service should be construed as any form of medical advice or diagnosis. The Online Content is not to be perceived as or relied upon in any way as medical advice or mental health advice. The information provided through the Service is not intended to be a substitute for professional medical advice, diagnosis or treatment that can be provided by the Subscribers own physician, nurse practitioner, physician assistant, therapist, counsellor, mental health practitioner, licensed dietitian or nutritionist, member of the clergy, or any other licensed or registered healthcare professional. The Subscriber should not disregard professional medical advice or delay seeking professional advice because of information they have read in the Service or received from the Company. The Subscriber should not stop taking any medications without speaking to their physician, nurse practitioner, physician assistant, mental health provider or other healthcare professional. If they have or suspect that they have a medical or mental health issue, they should contact their health care provider promptly. The Company are not providing health care, medical or nutrition therapy services or attempting to diagnose, treat, prevent, or cure in any manner whatsoever any physical ailment, or any mental or emotional issue, disease, or condition. The Company are not giving medical, psychological, or religious advice whatsoever.

20. Associated Risk:

20.1 I am aware of the physically strenuous nature of the Service and the risks both medically and physically. I confirm I am healthy and fit (physically and medically) enough to take part in this Service. I also accept that should any medical or physical condition arise prior to starting or during the Service which is likely to affect my ability to take part, will be reason to withdraw in accordance with these conditions. I understand training on injuries should be avoided at all costs and if I’m unsure I must consult a qualified practitioner e.g. physiotherapist, osteopath, qualified and certified bike fitter, etc. I also understand if I have not exercised before or for a long time that it is my responsibility to consult my doctor before joining the Service. I understand that this Service may involve strenuous physical activity associated with cycling and understand that physical activity, by its very nature, carries with it certain inherent risks. I assume all risks associated with participating in this Service relating to the risk of strenuous physical activity, collisions with other riders, or falling off my bicycle. I acknowledge that I may incur minor injuries, major injuries, and catastrophic injuries including paralysis and death. I assume all risks from contact with other participants and volunteers, negligent or want on acts of other participants and volunteers, any defects of conditions of road surfaces (including uneven or wet road surfaces or gravel on the road surface), failure of cyclists, vehicles, and non-participants to observe traffic signals or laws, and the effects of weather including high heat, thunderstorms, lightning, precipitation, cold temperatures, high winds, and/or humidity.

21. Waiver of Liability/ Responsibility:

21.1 Nothing in this agreement shall affect the Company’s liability for death or personal injury, fraud, or any other liability to the extent it cannot be excluded or limited by law.
21.2 Whilst the Company takes every care with providing the Service, I acknowledge that personal accident and personal items insurance is my sole responsibility. The Company shall not be liable for any loss or damage of or to personal equipment belonging to myself, or any indirect or consequential loss or damage whatsoever arising out of me taking part in the Service; or for any loss of business; revenue or profit; loss of reputation; anticipated savings or wasted expenditure. In consideration for being permitted to participate in the Service, I voluntarily agree for myself, my family, heirs, assigns, executors, and administrators to the following: TO ASSUME FULL RESPONSIBILITY FOR ANY RISKS OF LOSS, OR PERSONAL INJURY, INCLUDING DEATH that may be sustained by me, or any loss or damage to property owned by me, as a result of participating in the Service. TO RELEASE, WAIVE, HOLD HARMLESS, DISCHARGE, AND COVENANT NOT TO SUE the Releasees from any and all liability, claims, actions, demands, expenses, attorney fees, breach of contract actions, breach of statutory duty or other duty of care, warranty, strict liability actions, and causes of action whatsoever, that I might have or may acquire in the future, arising out of or related to any loss, damage, or injury, including death, that may be sustained by me, or to any property belonging to me, while participating in the Service including, but not limited to, any claim that the act or omission complained of was in whole or in part by the negligence or carelessness of the Releasees. I agree that the Company’s liability or the liability of its affiliates, directors, officers, employees, agents, and licensors, if any, arising out of any kind of legal claim (whether in contract, tort or otherwise) in any way connected with the Content and Courseware shall not exceed the fee I paid to the Company for the Service.

22. Integration Clause:

22.1 This Agreement together with the Privacy Policy and any other legal notices published by the Company shall constitute the entire agreement between the Subscriber and the Company and governs the use of the website.

23. Waiver and Severability of Terms:

23.1 The failure of the Company to exercise or enforce any right or provision of this Agreement shall not constitute a waiver of such right or provision. If any provision of this Agreement is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavour to give effect to the parties’ intentions as reflected in the provision, and the other provisions of this Agreement remain in full force and effect.

23.2 Neither failure nor delay on the part of any party to exercise any right, remedy, power, or privilege hereunder shall operate as a waiver thereof, or of the exercise of any other right, remedy, power, or privilege. No term of this Agreement shall be deemed waived, and no breach consented to, unless such waiver or consent shall be in writing and signed by the party claimed to have waived or consented. No waiver of any rights or consent to any breaches shall constitute a waiver of any other rights or consent to any other breach.

23.3 The website may include inaccuracies, errors and materials that conflict with these Terms. In the event of any conflict between anything posted on the website and these Terms, these Terms shall control.

24. Governing Law:

24.1 This Agreement shall be governed by the laws of England and Wales, without respect to its conflict of laws principles. Any claim or dispute between the Subscriber and the Company that arises shall be decided exclusively by a court of competent jurisdiction located in London.
24.2 In the event of any dispute between the Subscriber and the Company, both parties agree to attempt to resolve the matter amicably and in good faith before initiating formal legal proceedings.

25. Site Terms of Use Modifications:

25.1 The Company reserves the right to modify these Terms and Conditions at any time. Subscribers will be notified of any significant changes. Continued use of the Service after such changes constitutes acceptance of the new terms.

26. Contact:

26.1 If you have any questions or complaints concerning any of the Terms, you may contact the Company by e-mail at [email protected], by post at 1 Park Road Hampton Wick, Surrey KT1 4AS or by phone on 0753 385 6647

Read more on Privacy Policy here.

Cookie Policy:

Read more on Cookie Policy here.

NJINGA CYCLING - Powered By Zenler.